Case study · Life & annuity distribution

Amplify Life Insurance put its whole funnel — lead to cash — into one command center.

Amplify's leaders were running a fast-growing distribution business across a CRM, a dialer, carrier portals, and commission statements. Within an hour of going live with Klaris, the CEO, CFO, and their teams were answering questions across the entire funnel themselves — no analyst queue, no waiting.

Company
Amplify Life Insurance
Segment
Digital life & annuity distributor
Used by
CEO, CFO, CMO, COO, Head of Analytics
Time to value
Within an hour

Whole funnel

Marketing, sales, carriers, and commissions in one connected view.

C-suite self-serve

Leadership gets answers directly — no analyst in the loop.

Minutes, not days

From a question to a reconciled answer, with the work shown.

Beat a 10-yr model

Our lapse model beat a vendor with 10+ years' experience.

01 — The challenge

The funnel lived in four systems that didn't talk.

Amplify writes business fast, across multiple carriers and lead channels. But the picture of how a marketing dollar became a placed policy and then commission cash was scattered — leads in the CRM, calls in the dialer, decisions in carrier portals, money in commission statements.

Answering a simple "why did this move?" meant one person stitching it together by hand. By the time the answer landed, the cohort had already moved — and the same questions came back the next week.

BEFORE WITH KLARIS CRM Dialer Carriers Commissions Spreadsheets Klaris ONE VIEW
02 — The value

What changed across the business.

Klaris became the place Amplify's leaders go to understand the funnel — across every team that touches revenue.

CAC BY COHORT matured, marketing + producer
Pillar 01 · Distribution economics

The true cost and margin of new business

Leadership can see blended acquisition cost and margin by cohort — and act on it before a quarter closes, not after commissions settle.

  • Blended acquisition cost by lead cohort, with maturation built in
  • Margin per lead as each cohort matures
  • Net margin by channel, so spend follows what pays back
LEAD → PLACED MQL · App · Decision · Placed
Pillar 02 · Placement performance

Where business converts — and where it stalls

The team sees conversion end to end, by carrier, channel, and cohort — and can tell a real decline from a simple shift in channel mix.

  • Lead → application → decision → placed → in-force, by cohort
  • Carrier decision speed and outcomes
  • NIGO and pending-requirement leakage, by source
QUALITY BY CHANNEL best
Pillar 03 · Acquisition quality

Quality from volume, within the day

Marketing can tell which sources bring quality, not just volume — and stop funding channels that look busy but don't place.

  • Cost per qualified lead and downstream placement, by channel
  • Channel-mix diagnosis when yield moves
  • Source quality drift, week over week
COMMISSION CASH chargebacks
Pillar 04 · Commission & cash

What's earned, at risk, and coming

Finance sees commissions tied to the cohorts that earned them, tracks chargeback exposure, and plans cash with far more confidence.

  • Commissions per cohort, with maturation curves
  • Chargeback exposure as a share of contracted premium
  • Cash timing modeled by carrier
PERSISTENCY predicted at-risk book
Pillar 05 · Retention & the model win

Predicting lapse before it hits the book

Klaris tracks in-force and persistency by cohort — the foundation for getting ahead of lapse and surrender. In a head-to-head, Klaris's lapse model outperformed a vendor with 10+ years in predictive analytics.

  • In-force and persistency by cohort and delivered month
  • Early signal on the at-risk book
  • A retention lever, not just a report
03 — The rollout

Live within an hour.

Week 1

Connected

Klaris connected Amplify's marketing, CRM, dialer, carrier, and commission data — with the data staying in their environment.

Early weeks

Learned the business

It picked up Amplify's own definitions — placed, qualified lead, in-force — so answers matched how they actually run.

From there

Across the C-suite

Adoption spread from one user to leadership across marketing, finance, and operations — all self-serving the funnel.

Your turn

See the same on your own data.

Connect your sources and run your whole lead-to-cash chain — and every leak in it — from one command center, in a day.